Updated by system
SLA SC - 161230: SLA Warning
sla changed from ok
to warning
TKT - Select Single
selected: Five
TKT - Multi Select
selected:
James Godwin,
New ticket by agent
TKT - Hidden
changed from
(no value) to Default - Hidden
Status changed from
Awaiting Agent > Awaiting Agent
to Awaiting User
New ticket by agent via web interface
— Ticket ID 365
Organization changed from
None to SC-153585-B
Language changed from
None to English
Subject set to SC - 161230: SLA Warning - Take 3
Language changed from
English to None
Assigned Agent changed from
Unassigned
to James Godwin
Brand set to [#1] Default
Department set to HR > HR - Sub 1
TKT - Select Single
selected: One
TKT - Date Field
changed from
(no value)
to
Fri, 31st May 2024
TKT - Date & Time Field
changed from
(no value)
to
Thu, 22nd Aug 2024 12:40pm
TKT - Single Line Text
changed from
(no value) to Default - Single Line Text
TKT - Multi-Line Text
changed from
(no value) to Default - Multi Line Text
TKT - Radio Select
selected: a
TKT - Multi Select
selected: